Yes. We service every MacBook Pro Apple has ever shipped — from the Unibody pre-2012, through the 2012-2015 Retina, the 2016-2019 Touch Bar era, the 2019-2020 16-inch Intel, and every Apple Silicon model from M1 to M5. Older MacBook Pros are classified as vintage or obsolete by Apple, meaning iStore and authorised repair providers will refuse to service them. We don't. Component-level board repair, screen replacement, battery service, liquid damage recovery — all available. Bring it in for a free diagnostic.

MacBook Pros from 2015 through 2019 with butterfly keyboards qualified for Apple's Keyboard Service Program, but that program has now ended for most models. If your MacBook Pro is still under AppleCare or qualifies, start with Apple. If they refuse or your machine is out of the program window, we replace butterfly keyboards directly — full top case swaps for affected 13" and 15" Touch Bar models. The fix is permanent — no more sticky/unresponsive keys.

Most MacBook Pro repairs fall between R650 and R28,500 depending on the model and fault. Common ranges: battery replacement R1,800-R4,500, screen R3,500-R18,500, keyboard R3,500-R8,500, logic board work R2,500-R12,500, charging port R1,800-R4,500. Apple Silicon and ProMotion displays are at the higher end. Every quote is written and fixed before any work begins. Diagnostic is always free.

Yes. Our component-level approach replaces failed chips or traces and leaves the rest of the board — your storage, your data, your installed apps — exactly where they were. Full board swaps wipe everything; we don't swap boards where component repair is possible. On Apple Silicon (M1 onwards) storage is integrated into the chip — board-level recovery is the only data path, and that's what we specialise in.

Yes. Across Gauteng — Joburg, Pretoria, East Rand, Centurion — R300 insured door-to-door collection and return via Eliz Courier & Messenger Services. Nationwide — Cape Town, Durban, PE, Bloem, Polokwane, anywhere else — we arrange Courier Guy collection from your door, the MacBook Pro ships to us insured, gets repaired, and returns via the same courier. WhatsApp 078 742 4769 to arrange.

Depends on the model. Pre-2012 Unibody and 2012 non-Retina: yes, both RAM and SSD are upgradeable. 2012-2015 Retina: SSD upgradeable via PCIe blade, RAM soldered. 2016-2019 Touch Bar: SSD soldered (some models have removable storage with proprietary adapter), RAM soldered. M-series (M1-M5): both RAM and SSD are integrated into the chip package — no after-purchase upgrade path. Configure correctly at purchase on Apple Silicon.

Yes. Touch Bar failures fall into three categories: dead Touch Bar (no display), partial response, or T1/T2 chip-level failure. For dead and partial-response cases we replace the Touch Bar assembly or its connector. T1/T2 chip faults are component-level micro-soldering — fixable but more complex. We diagnose first to determine which type of repair you need. Apple-only authorised repairs swap the whole top case; we keep your case and just replace what's broken — cheaper, faster, no data wipe.

No. Diagnosis is always free on arrival, with a written fixed-price quote before any work begins. No R599 assessment fee, no hidden costs. If the repair doesn't make sense — for example, a 2012 MBP with a failed board where a battery + SSD already costs more than the laptop is worth — we'll say so before quoting. No padding the bill, no selling repairs that aren't worth it.