MacBook Pro Charging Port Repair Johannesburg | iAssist
MacBook Pro Charging Port RepairJohannesburg & Gauteng
Your MagSafe cable is doing that thing where it only charges if you hold it at exactly the right angle while standing on one leg. Or the USB-C port has gone completely dead after last night's load shedding spike came back through a no-name charger from China Mall. Charging port faults rarely look mechanical — but the cause is almost always board-level: a worn connector, a fractured solder joint, a blown charging IC, or corrosion from a spill. We do component-level repair on every MagSafe model from 2008 onwards and every USB-C port from 2016 onwards. MagSafe repairs are typically a DC-in board swap. USB-C faults run deeper: the CD3217 charging IC or TPS65982 PD controller on the logic board itself. Eskom surges through cheap third-party chargers cause a disproportionate number of the failures we see in Gauteng. We desolder and replace the port or restore the charging circuit — not a full logic board swap. Free diagnostic, R300 collection, 6-month warranty.
Fixing MacBooks since 2011 · Free diagnostic · Component-level repair · OEM parts · 6-month warranty · MagSafe 1/2/3 + USB-C
MacBook Pro charging problems we fix
Only one USB-C port charges — other port dead
Each USB-C port has its own controller IC. When one fails — from a voltage spike, heat, or damaged cable — that port stops working. Component-level IC replacement or USB-C board replacement. Common on A1706, A1707, A1989, A2338.
MagSafe 3 port not charging — M-series Pro/Max
Physical damage, bent pins, or lint compaction in the MagSafe 3 port stops charging. USB-C ports continue to charge as a workaround. MagSafe 3 socket replacement is a board-level micro-soldering repair.
CD3217 failure — completely dead machine
The CD3217B12/B13 USB-C power delivery controller IC failure causes complete machine death. No charging light, no response from either port. Component-level IC replacement — high success rate. Common on A1706, A1989, A2338.
Charger light on but battery not charging
The MagSafe light is on (green or amber) but battery percentage doesn't change. Charging circuit fault on the logic board, failed SMC, or dead battery BMS. Diagnostic to determine battery vs board.
USB-C port physically damaged — bent pins or debris
Forced connection, debris, or a dropped machine damages the USB-C socket. USB-C board replacement — not a logic board repair.
MagSafe 1 or MagSafe 2 port failure — Intel models
MagSafe connector corrosion, broken pins, or I/O board failure on older Intel models. MagSafe I/O board and cable replacement.
MacBook Pro charging port repair — iAssist prices
USB-C board and MagSafe port are model-specific. Written quote before work begins.
Find your model number on the bottom case or Apple menu → About This Mac → System Report.
| Model | A-number & year | iAssist price |
|---|---|---|
| 13-INCH MACBOOK PRO | ||
| MacBook Pro M2 13-inch | A2338 · 2022 | Assessment + quote |
| MacBook Pro M1 13-inch | A2338 · 2020 | Assessment + quote |
| MacBook Pro Intel 13-inch 2020 | A2289 / A2251 · 2020 | Assessment + quote |
| MacBook Pro Intel 13-inch 2018–2019 | A1989 · 2018–2019 | Assessment + quote |
| MacBook Pro Intel 13-inch 2016–2017 | A1706 / A1708 · 2016–2017 | Assessment + quote |
| MacBook Pro Retina 13-inch | A1502 / A1425 · 2012–2015 | Assessment + quote |
| MacBook Pro Non-Retina 13-inch | A1278 · 2008–2012 | Assessment + quote |
| 14-INCH MACBOOK PRO | ||
| MacBook Pro M5 14-inch | A3434 · 2025 | Assessment + quote |
| MacBook Pro M4 Pro 14-inch | A3294 · 2024 | Assessment + quote |
| MacBook Pro M4 14-inch | A3293 · 2024 | Assessment + quote |
| MacBook Pro M3 Pro 14-inch | A2992 · 2023 | Assessment + quote |
| MacBook Pro M3 14-inch | A2980 · 2023 | Assessment + quote |
| MacBook Pro M2 Pro 14-inch | A2779 · 2023 | Assessment + quote |
| MacBook Pro M1 Pro 14-inch | A2442 · 2021 | Assessment + quote |
| 15-INCH MACBOOK PRO | ||
| MacBook Pro Intel 15-inch 2018–2019 | A1990 · 2018–2019 | Assessment + quote |
| MacBook Pro Intel 15-inch 2016–2017 | A1707 · 2016–2017 | Assessment + quote |
| MacBook Pro Retina 15-inch | A1398 · 2012–2015 | Assessment + quote |
| MacBook Pro Non-Retina 15-inch | A1286 · 2008–2012 | Assessment + quote |
| 16-INCH MACBOOK PRO | ||
| MacBook Pro M5 Pro / Max 16-inch | A-number TBC · 2026 | Assessment + quote |
| MacBook Pro M4 Max 16-inch | A3295 · 2024 | Assessment + quote |
| MacBook Pro M3 Max 16-inch | A2991 · 2023 | Assessment + quote |
| MacBook Pro M2 Max 16-inch | A2780 · 2023 | Assessment + quote |
| MacBook Pro M1 Max 16-inch | A2485 · 2021 | Assessment + quote |
| MacBook Pro Intel 16-inch | A2141 · 2019–2020 | Assessment + quote |
| 17-INCH MACBOOK PRO | ||
| MacBook Pro Non-Retina 17-inch | A1297 · 2008–2011 | Assessment + quote |
| Collection and return — Gauteng | Insured door-to-door via Eliz Courier | R300 |
Identify your MacBook Pro by model number
Find your model number on the bottom case or under Apple menu → About This Mac → System Report.
| Model number | Years | Chip | Screen | Key feature |
|---|---|---|---|---|
| A3293 / A3294 / A3295 | 2024 | Apple M4 / Pro / Max | 14 / 14 / 16-inch | ProMotion 120Hz · MagSafe 3 |
| A2980 / A2991 / A2992 | 2023 | Apple M3 / Pro / Max | 14 / 16 / 14-inch | ProMotion 120Hz · Space Black |
| A2338 / A2779 / A2780 | 2022–2023 | Apple M2 / Pro / Max | 13 / 14 / 16-inch | M2 13-inch has Touch Bar |
| A2338 / A2442 / A2485 | 2020–2021 | Apple M1 / Pro / Max | 13 / 14 / 16-inch | First Apple Silicon MBP |
| A2289 / A2251 / A2141 | 2019–2020 | Intel Core i5/i7/i9 | 13 / 13 / 16-inch | Scissor keyboard · Touch Bar |
| A1706 / A1707 / A1708 | 2016–2017 | Intel Core i5/i7 | 13 / 15 / 13-inch | First Touch Bar · Butterfly keyboard |
| A1989 / A1990 | 2018–2019 | Intel Core i5/i7/i9 | 13 / 15-inch | Butterfly keyboard gen 3/4 |
| A1502 / A1425 / A1398 | 2012–2015 | Intel Core i5/i7 | 13 / 13 / 15-inch | Retina · MagSafe 2 · Staingate |
| A1278 / A1286 / A1297 | 2008–2012 | Intel Core 2 Duo / i5 / i7 | 13 / 15 / 17-inch | Non-Retina · HDD/SSD upgradeable |
Which MacBook Pro do you have?
Jump to your exact model for model-specific pricing, parts, and known faults.
MacBook Pro M5
M5 · M5 Pro · M5 Max
View M5 repairs → 2024MacBook Pro M4
M4 · M4 Pro · M4 Max
View M4 repairs → 2023MacBook Pro M3
M3 · M3 Pro · M3 Max
View M3 repairs → 2022 - 2023MacBook Pro M2
M2 · M2 Pro · M2 Max
View M2 repairs → 2020 - 2021MacBook Pro M1
M1 · M1 Pro · M1 Max
View M1 repairs → Intel · 2019-2020MacBook Pro 2019-2020
13" + 16" Intel Core
View 2019-2020 repairs → Intel · Touch BarMacBook Pro 2016-2019
13" + 15" Touch Bar
View 2016-2019 repairs → Intel · RetinaMacBook Pro 2012-2015
13" + 15" Retina
View 2012-2015 repairs → Intel · Pre-RetinaMacBook Pro pre-2012
Unibody · Aluminium
View pre-2012 repairs →Three ways to get your MacBook Pro to us
Walk in, arrange Gauteng collection, or ship from anywhere in South Africa. Whichever route you choose, your repair starts with a free diagnostic and a written quote.
Drop it off at the workshop
Walk in to our Silvamonte workshop any business day. Free parking, free diagnostic on the spot. MacBook Pros are slim and easy to carry — bring it in any sleeve or backpack.
11 Swemmer Rd, Silvamonte, Johannesburg
Mon-Fri 08:00-17:30 · Sat 08:00-14:00
Door-to-door via Eliz Courier
Our local Gauteng courier partner, Eliz Courier & Messenger Services, handles insured door-to-door collection and return across Joburg, Pretoria, the East Rand, Centurion, the lot. R300 round-trip. WhatsApp us to book — usually within 24 hours.
WhatsApp to book collection →Ship via The Courier Guy
Anywhere in South Africa — Cape Town, Durban, PE, Bloem, Polokwane. We arrange a Courier Guy collection from your door, the MacBook Pro ships to us insured, gets repaired, and returns via the same courier.
WhatsApp to arrange courier →MacBook Pro charging port — questions we get asked
My MacBook Pro only charges on one side — what is wrong?
Each USB-C port has its own controller IC. A failed controller on one side stops that port charging and transferring data while the other remains fully functional. Component-level IC replacement or USB-C board replacement.
My MacBook Pro is completely dead and won't charge from either port — what is it?
Almost certainly the CD3217B12 or B13 USB-C power delivery controller IC. This is the most common cause of complete power failure on A1706, A1707, A1989, and A2338 models. Component-level repair with high success rate.
Is a dead USB-C port a logic board replacement?
Not necessarily. Most charging port faults are the USB-C daughterboard or a controller IC — both replaceable without touching the main logic board.
Can you fix a physically damaged USB-C port?
Yes — a bent or damaged USB-C socket is replaced on the daughterboard. Free diagnostic to confirm the extent of damage.
Does MacBook Pro have MagSafe?
M1 Pro/Max (2021), M2 Pro/Max (2023), M3 (2023), and M4 (2024) MacBook Pros have MagSafe 3 in addition to USB-C ports. Earlier Intel models have MagSafe 1 or 2. The 13-inch MacBook Pro (all generations) uses USB-C only — no MagSafe.
My MagSafe 3 light is not coming on — is it the port or the cable?
Test with a different known-good MagSafe 3 cable first. If no light with a good cable, the port or the USB-C board is the fault. Free diagnostic to confirm.
How long does charging port repair take?
USB-C board replacement is typically same-day. CD3217 IC replacement 1–2 days. WhatsApp 078 742 4769 to confirm.
How much does MacBook Pro charging port repair cost?
Depends on model and fault. USB-C board from assessment + quote. CD3217 IC repair from assessment + quote. Free diagnostic and written quote before work begins.
Can I charge my MacBook Pro through USB-C while the MagSafe port is being repaired?
Yes. All M-series 14/16-inch MacBook Pros can charge via either USB-C port while the MagSafe port is repaired.
Does charging port repair affect warranty?
Charging port repair does not affect AppleCare coverage on other components. iAssist provides 6-month warranty on all port repairs.
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