PlayStation Repairs Johannesburg
PlayStation Repairs Johannesburg — PS5, PS5 Slim, PS5 Pro & PS4
Most PlayStations reach our bench the same way: an HDMI cable yanked when someone tripped over it mid-match, a power spike when the lights came back after load shedding, or a PS4 Pro that started sounding like a 747 taking off from OR Tambo. We repair PS5 and PS4 consoles at component level in Silvamonte — HDMI ports and chips, power supplies, disc drives, southbridge faults and overheating — so your console, your saves and your PSN account stay exactly as they were. Pick your console below to see what usually goes wrong with it and what it costs to fix.
Silvamonte, Johannesburg & nationwide. Free diagnostic. 6-month warranty on every repair.
Which PlayStation do you have?
Tap your console to jump straight to its common faults and starting prices. Not sure? Open the guide below the cards.
The tall original with removable white side panels — disc or Digital Edition.
CFI-10xx–12xxfrom R1,200 2023 onwards PS5 SlimSmaller, four-piece cover with a glossy top section. The disc drive clips on and off.
CFI-20xxfrom R1,200 2024 onwards PS5 ProThree black fins across the middle of the cover. Ships without a disc drive.
CFI-70xx / 71xxfrom R1,500 2016 – 2020 PS4 ProThree-layer 'sandwich' look, the biggest PS4. Often very loud under load.
CUH-7xxxfrom R1,000 2016 – 2020 PS4 SlimSmaller, rounded edges, two layers and no light strip across the top.
CUH-2xxxfrom R1,000 2013 – 2016 PS4 (original)Sharp, angled shape with a light strip across the top. Early ones have touch-sensitive buttons.
CUH-10xx–12xxfrom R1,000 PS5 & PS4 controllers DualSense & DualShockStick drift, sticky buttons, controller won't charge or connect.
Controllersfrom R350Not sure which model you have? Here's how to check in 30 seconds
On the console: turn it around. The model number is on the sticker at the back (PS4) or on the label on the back/underside of the PS5. It starts with CFI- on a PS5 and CUH- on a PS4.
On the screen (if it still shows a picture):
- PS5: Settings → System → System Software → Console Information.
- PS4: Settings → System → System Information.
Then match the first digits:
Still stuck? WhatsApp us a photo of the sticker and we'll tell you.
What's wrong with it?
Tap the symptom that sounds like yours — we'll explain the usual cause and the starting price.
PlayStation repair by model
Starting prices — your exact price is confirmed in writing after the free diagnostic, before any work begins.
PS5 repair (original Disc & Digital Edition)
Model CFI-1000, CFI-1100 and CFI-1200 series · disc and Digital Edition
The launch PS5 is now old enough that the first wave of wear-and-tear faults has arrived. The HDMI 2.1 port is soldered straight to the motherboard, so a cable pulled sideways cracks it more easily than on a PS4, and five years of dust packed into the big intake fan is behind most of the overheating we see. It's also the console where the liquid metal Sony uses instead of normal thermal paste needs a specialist hand when it's re-applied.
What we see most on this model:
- HDMI port damage — blue light, no picture on any TV
- HDMI encoder chip failure after a power surge — port looks perfect, still no signal
- Overheating and fan noise from dust build-up and tired thermal material
- White light, then switches off — usually power supply or board-level power fault
- Disc Edition: grinding drive, discs not recognised
No picture / HDMI
Overheating & noise
Power
Disc drive (disc models)
Full PS5 repair guide — faults, fixes & prices →
↑ Choose a different PlayStationPS5 Slim repair
Model CFI-2000 series · disc and Digital Edition
The Slim fixed some of the original's habits but brought a new one: the disc drive is a separate module that clips onto the side and is paired to that specific console the first time it connects online. A drive moved between consoles, or a board repair done without care, can leave you with a drive the console refuses to use. We test drive pairing as part of every Slim repair. Its HDMI port is still the number-one reason a Slim arrives on our bench.
What we see most on this model:
- HDMI port and HDMI chip faults — same symptoms as the original PS5
- Detachable disc drive not reading or not recognised after being swapped
- Overheating from dust in a smaller, denser case
- No power after a surge — internal power supply or power IC
No picture / HDMI
Overheating & noise
Power
Disc drive (disc models)
Full PS5 Slim repair guide — faults, fixes & prices →
↑ Choose a different PlayStationPS5 Pro repair
Model CFI-7000 and CFI-7100 series
The PS5 Pro is the newest and most expensive PlayStation, so most owners are still in Sony's warranty window — check that first. Out of warranty, the faults are the familiar PlayStation ones: HDMI damage from cables and surges, and heat. Because Pro boards are newer and pricier, anything beyond the HDMI port, power supply or a service is quoted in writing after the free diagnostic.
What we see most on this model:
- HDMI port damage from cable strain
- Fan noise and heat under heavy load
- Add-on disc drive not reading or not pairing
- Power faults after a surge or load-shedding switch-on
No picture / HDMI
Overheating & noise
Power
Full PS5 Pro repair guide — faults, fixes & prices →
↑ Choose a different PlayStationPS4 Pro repair
Model CUH-7000, CUH-7100 and CUH-7200 series
If your PS4 Pro sounds like a jet engine when you load a game, you're not alone — it runs hot, and after a few years in a Joburg lounge the heatsink is usually packed solid with dust and the original thermal paste has dried to chalk. A proper service makes it noticeably quieter. The Pro also has its own HDMI chip behind the port, so 'no picture' is a two-suspect fault that we test properly before quoting.
What we see most on this model:
- Jet-engine fan noise and overheating shutdowns
- HDMI port or HDMI chip failure — blue light, no picture
- Power supply failure after surges
- Hard drive failure — stuck on 'Cannot start the PS4' / safe mode loops
- Disc drive not reading, ejecting discs by itself
No picture / HDMI
Overheating & noise
Power
Storage & disc drive
Full PS4 Pro repair guide — faults, fixes & prices →
↑ Choose a different PlayStationPS4 Slim repair
Model CUH-2000, CUH-2100 and CUH-2200 series
The PS4 Slim is the most common PlayStation we still repair — plenty of households kept one for the kids when the PS5 arrived. It's a tough console, but the HDMI port takes a beating from being moved between rooms, and its disc drive is the next thing to go. Most Slim repairs are well worth doing: the fix costs a fraction of a replacement console.
What we see most on this model:
- HDMI port damage from moving the console between TVs
- Disc drive not reading or not accepting discs
- Hard drive failure — safe mode loops, 'Cannot start the PS4'
- Power faults after load shedding
No picture / HDMI
Overheating & noise
Power
Storage & disc drive
Full PS4 Slim repair guide — faults, fixes & prices →
↑ Choose a different PlayStationPS4 repair (original 'fat' model)
Model CUH-1000, CUH-1100 and CUH-1200 series
The original PS4 is the console behind the famous 'blue light of death' — the light pulses blue and the TV never gets a picture. It can be the HDMI port, the power supply, the hard drive or the board, which is exactly why we diagnose before quoting. Early CUH-1000 and 1100 units also use touch-sensitive power and eject buttons, and a worn or dirty sensor can make the console spit discs out on its own.
What we see most on this model:
- Blue light of death — pulsing blue, no picture
- Discs ejecting by themselves (touch-sensitive eject button, early models)
- Power supply failure — no lights or beeps
- Hard drive failure and safe mode loops
No picture / HDMI
Overheating & noise
Power
Storage & disc drive
Full PS4 repair guide — faults, fixes & prices →
↑ Choose a different PlayStationDualSense & DualShock 4 controller repair
PS5 DualSense, DualSense Edge (assessment) and PS4 DualShock 4
Stick drift — your character walking or the camera turning when you're not touching the stick — is wear on the analogue stick module, and it's the most common controller fault there is. We replace the module, or upgrade it to Hall Effect sticks that use magnets instead of rubbing contacts and so can't wear out the same way. See all controller repairs →
What we see most on this model:
- Analogue stick drift
- USB-C (DualSense) or micro-USB (DualShock 4) charging port damage
- Buttons or triggers not responding
Controller repairs
Common PlayStation faults — what's usually behind them
No picture on the TV (console turns on)
This is the most common PlayStation repair we do. There are two suspects, and a good quote depends on knowing which one it is. The HDMI port is soldered directly to the motherboard; a cable pulled sideways or a console moved while still plugged in cracks the solder joints or bends the pins inside. The HDMI chip behind it converts the console's video into an HDMI signal, and it's the part that usually dies after a power surge — the port can look perfect and still give you nothing.
We check both under the microscope before quoting, so you never pay for a port when the chip is the real problem. PS5 HDMI port from R1,800 · PS5 HDMI chip from R2,500 · PS4 HDMI port from R1,200.
Get a quote for this on WhatsApp →Won't turn on, beeps, or switches off by itself
In Gauteng the biggest cause is power: the surge when electricity comes back after load shedding, a lightning strike on the line, or a cheap multiplug. It usually takes out the internal power supply first. If the supply tests fine, we move to the power-management ICs and the southbridge — the chip that handles power-on, the USB ports and the front buttons, and a classic cause of 'beeps but no picture' on PS4.
Power supply from R1,800 (PS4) / R2,450 (PS5) · Southbridge from R2,800. A surge protector or UPS on your console is the cheapest repair you'll never need.
Get a quote for this on WhatsApp →Loud fan, overheating, shutting down mid-game
Nine times out of ten it's dust. The fan pulls air through a fine heatsink that slowly clogs with dust and pet hair, the console runs hotter, and the fan spins faster to compensate until the console shuts itself down to protect the processor. A PlayStation that lives on carpet, in a closed TV cabinet or near a dog gets there faster.
On a PS4 we strip it down, clean the fan and heatsink and replace the dried-out thermal paste. The PS5 is different: Sony uses liquid metal between the processor and heatsink instead of paste. It moves heat better, but it's electrically conductive, so re-applying it is careful, sealed work — not something to try at home. PS4 service from R1,000 · PS5 service with liquid metal from R1,500.
Get a quote for this on WhatsApp →Won't read discs, grinding noises, ejecting by itself
Disc faults are either mechanical (the drive motor, gears or eject mechanism), the laser that reads the disc, or the drive's control chip on the board. A grinding sound or a disc that won't go in is usually mechanical; 'unrecognised disc' on clean discs usually points to the laser. Early original PS4s also eject discs on their own because of their touch-sensitive eject button.
On the PS5 Slim and PS5 Pro the disc drive is a separate, detachable unit that pairs with your console, so we always test it on your own console. Drive repair from R1,000 · Laser from R1,500 (PS4) / R1,850 (PS5).
Get a quote for this on WhatsApp →PS4 blue light of death / PS5 white light then off
A PS4 that pulses blue and never shows a picture — the 'blue light of death' — is a symptom, not a diagnosis. It can be the HDMI port, the power supply, a failed hard drive or the main processor. On a PS5, a white light that flashes and then dies, or a console that crashes in rest mode, usually points to the power supply or a board-level power fault.
Because the same light can mean five different repairs, we diagnose first and quote second. The diagnostic is free; you only pay if you approve the repair.
Get a quote for this on WhatsApp →Controller drift, not charging or not connecting
Stick drift is wear inside the analogue stick module. Charging faults are usually the port, which gets loose from cables being pulled at an angle. Drift repair from R350 per stick · Hall Effect upgrade from R650 · charging port from R450. See controller repairs →
Get a quote for this on WhatsApp →Why repair your PlayStation instead of replacing it
Repair at iAssist
- Most repairs between R1,000 and R3,500
- Keep your console, saves, settings and installed games
- Component-level fix — the failed part, not the whole board
- Free diagnostic and a written quote first
- 6-month warranty on parts and labour
Buying a new console
- A new PS5 Slim costs well over R10,000 in South Africa
- Re-download every game and re-do your setup
- Your old console goes to landfill for a fixable fault
- Second-hand consoles come with their own unknown history
Before you bring it in
Don't keep forcing it on. If your console dies after a surge, repeatedly switching it on can turn a power-supply job into a board job.
Saves: if you have PlayStation Plus, your saves are probably already in the cloud. If the hard drive itself has failed (PS4), data on it may not be recoverable — we'll tell you before any drive is replaced.
Sign-in: you don't need to give us your PSN password. We test with our own account.
Send a photo of the sticker on the back of your console and a one-line description of the fault — we'll reply with a starting price.
How a PlayStation repair works at iAssist
1. Free diagnostic
We test the console on the bench — power rails, HDMI output, storage, drive and fan — and find the actual failed part, not just the symptom.
2. Written quote
You get the fault and the price in writing on WhatsApp. Nothing is opened up for repair until you say yes. Decline and you pay nothing.
3. Component-level repair
We replace the failed port, chip or module under a microscope rather than swapping the whole motherboard — which is why it costs a fraction of a new console.
4. Soak test & hand-over
Every repaired console runs a game under load before it goes back to you, then leaves with a 6-month parts-and-labour warranty.
Three ways to get your PlayStation to us
Walk in, arrange Gauteng collection, or ship from anywhere in South Africa. Every repair starts with a free diagnostic and a written quote.
Drop it off at the workshop
Bring the console in to our Silvamonte workshop any business day — just the console and its power cable, no need for the controllers or games unless the fault involves them. We log the fault with you at the counter and the diagnostic is free.
11 Swemmer Rd, Silvamonte, Johannesburg
Mon–Fri 09:00–17:00 · Sat 09:00–13:00
Door-to-door via Eliz Courier
Eliz Courier & Messenger Services collects your PlayStation and brings it back once it's fixed — Joburg, Pretoria, Centurion, the East and West Rand. R300 round trip. Pack it in its original box if you still have it, or wrap it well in a towel.
WhatsApp to book collection →Ship via The Courier Guy
Anywhere in South Africa — Cape Town, Durban, Gqeberha, Bloemfontein, Polokwane. We arrange The Courier Guy collection from your door, your PlayStation travels to us insured, gets repaired and tested, and comes back the same way.
WhatsApp to arrange courier →Got a different console — or just a controller?
Series X, Series S, One X, One S, One and controllers
View Xbox repairs → Nintendo Switch repairsSwitch 2, Switch OLED, Switch, Switch Lite and Joy-Con
View Nintendo Switch repairs → Controller repairsDualSense, DualShock 4, Xbox, Elite, Joy-Con and Switch Pro
View Controller repairs → All console repairsEvery platform on one page — faults, pricing and how we work
View console repairs →PlayStation repair — frequently asked questions
How much does a PS5 HDMI port repair cost?
A PS5 HDMI port replacement starts from R1,800. If the port is fine but the HDMI chip behind it has failed — common after power surges — the repair starts from R2,500. We check both during the free diagnostic and confirm the exact price in writing before any work starts. A PS4 Slim or original PS4 HDMI port starts from R1,200, and a PS4 Pro from R1,400.
My PS5 turns on but there's no picture on the TV. What's wrong?
First try a different HDMI cable, a different HDMI input and safe mode (hold the power button until the second beep). If there's still no picture, it's almost always the HDMI port or the HDMI chip on the motherboard. A damaged port usually follows a cable being pulled or the console being moved; a failed chip usually follows a surge. Both are repairable.
How do I know which PS5 or PS4 model I have?
Look at the sticker on the back or underside of the console. PS5 model numbers start with CFI- (CFI-10xx to 12xx is the original PS5, CFI-20xx is the PS5 Slim, CFI-70xx and 71xx is the PS5 Pro). PS4 model numbers start with CUH- (CUH-10xx to 12xx is the original, CUH-2xxx is the Slim, CUH-7xxx is the Pro). You can also WhatsApp us a photo of the sticker.
My PS4 has a blue light and no picture. Can it be fixed?
Usually, yes. The blue light of death can be caused by the HDMI port, the power supply, a failed hard drive or the main processor, so we diagnose it for free before quoting. Most cases are HDMI or hard-drive related and cost between R1,200 and R1,800 to fix.
Do you repair the PS5 Slim and PS5 Pro?
Yes. The PS5 Slim (CFI-2000 series) gets the same HDMI, power and overheating faults as the original, plus issues with its detachable disc drive. The PS5 Pro is newer, so check whether it's still under Sony's warranty first. Out of warranty, HDMI port repairs start from R1,800 and a service with liquid metal from R1,500. Board-level faults are quoted after a free diagnostic.
Will I lose my games and saved progress?
Not from an HDMI, power supply, disc drive or overheating repair — those don't touch your storage. If your PS4's hard drive has failed and needs replacing, the data on the old drive may not be recoverable, so we'll warn you before any drive work. PlayStation Plus members usually have their saves backed up in the cloud already.
How long does a PlayStation repair take?
Most PlayStation repairs are completed within 3–5 working days after you approve the quote, including a soak test with a game running under load. Parts-dependent or board-level repairs can take longer, and we'll tell you upfront if that's the case.
Is there a warranty on PlayStation repairs?
Yes. Every PlayStation repair carries a 6-month warranty on parts and labour. If the same fault returns in that time, we fix it at no cost.
Can you collect my PlayStation?
Yes. We collect and deliver across Gauteng for a flat R300 round trip via Eliz Courier. Outside Gauteng, we arrange insured shipping with The Courier Guy. You can also drop it off at our workshop at Shop 4, Silvercrest Centre, 11 Swemmer Rd, Silvamonte.
Can you fix PS5 controller stick drift?
Yes. Drift repair starts from R350 per stick. For a more permanent fix, we can upgrade the sticks to Hall Effect modules from R650. These use magnets instead of rubbing contacts, so they don't wear out the same way.
PlayStation fault? Book a free assessment.
6-month warranty on all repairs · Written quote before any work begins · Collection & delivery across Gauteng (R300)
iAssist Repair — Shop 4, Silvercrest Centre, 11 Swemmer Rd, Silvamonte, Johannesburg
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