MacBook Pro Trackpad Repair Johannesburg | iAssist
MacBook Pro Trackpad RepairJohannesburg & Gauteng
Your trackpad has stopped clicking and now you are that person in the meeting using a USB mouse with a MacBook Pro. Usually the culprit is not the trackpad itself — it is a swollen battery pushing up from underneath like a bread roll left in a Joburg car on a December afternoon. Heat accelerates lithium-ion degradation, and we see a steady stream of bloated cells from machines baking on desks without airflow. Other common faults: total unresponsiveness after a spill, haptic feedback cutting out, or ghost-clicking that fires inputs while your hands are nowhere near the keyboard. We replace the entire trackpad assembly with OEM-grade parts, recalibrate the haptic engine, and fix the battery if that caused the damage — because a new trackpad on an old swollen battery will just fail again. All models stocked from A1278 through M5. Free diagnostic, written quote, 6-month warranty. R300 collection anywhere in Gauteng.
Fixing MacBooks since 2011 · Free diagnostic · OEM-grade trackpad · Haptic recalibration · 6-month warranty · Same-day on most models
MacBook Pro trackpad problems we repair
No click — trackpad feels solid and unresponsive
The most common trackpad fault after a battery swells. A swollen battery pushes up from beneath the trackpad, eliminating travel. Battery replacement restores full trackpad function in most cases. If the trackpad itself is damaged, replacement required.
Erratic cursor — jumping or drifting
Erratic cursor movement is caused by a damaged trackpad sensor, liquid under the trackpad, or a failing trackpad cable. Clean the trackpad with compressed air first. If the issue persists, trackpad replacement is required.
Force Touch not working — no haptic feedback
Force Touch trackpads use a Taptic Engine for haptic feedback rather than physical click. A failed Taptic Engine or software configuration fault stops Force Touch responding. Hardware diagnosis required.
Trackpad not recognised — missing in System Settings
A completely unrecognised trackpad indicates a failed trackpad connector, broken cable, or a trackpad that has failed completely. Cable replacement or full trackpad replacement.
Trackpad clicking in one corner only
The trackpad on MacBook Pros uses a mechanical or Force Touch mechanism that can wear unevenly. Uneven clicking usually indicates a failing trackpad or a bent chassis from a drop. Trackpad replacement.
Trackpad works but gestures unreliable
Failed zone sensing on the trackpad glass, usually from pressure damage or liquid. Trackpad replacement restores full multi-touch gesture support.
MacBook Pro trackpad repair — iAssist prices
Force Touch trackpad on all 2015-onwards models. Colour-specific on M-series. Written quote before work begins.
Find your model number on the bottom case or Apple menu → About This Mac → System Report.
| Model | A-number & year | iAssist price |
|---|---|---|
| 13-INCH MACBOOK PRO | ||
| MacBook Pro M2 13-inch | A2338 · 2022 | Assessment + quote |
| MacBook Pro M1 13-inch | A2338 · 2020 | Assessment + quote |
| MacBook Pro Intel 13-inch 2020 | A2289 / A2251 · 2020 | Assessment + quote |
| MacBook Pro Intel 13-inch 2018–2019 | A1989 · 2018–2019 | Assessment + quote |
| MacBook Pro Intel 13-inch 2016–2017 | A1706 / A1708 · 2016–2017 | Assessment + quote |
| MacBook Pro Retina 13-inch | A1502 / A1425 · 2012–2015 | Assessment + quote |
| MacBook Pro Non-Retina 13-inch | A1278 · 2008–2012 | Assessment + quote |
| 14-INCH MACBOOK PRO | ||
| MacBook Pro M5 14-inch | A3434 · 2025 | Assessment + quote |
| MacBook Pro M4 Pro 14-inch | A3294 · 2024 | Assessment + quote |
| MacBook Pro M4 14-inch | A3293 · 2024 | Assessment + quote |
| MacBook Pro M3 Pro 14-inch | A2992 · 2023 | Assessment + quote |
| MacBook Pro M3 14-inch | A2980 · 2023 | Assessment + quote |
| MacBook Pro M2 Pro 14-inch | A2779 · 2023 | Assessment + quote |
| MacBook Pro M1 Pro 14-inch | A2442 · 2021 | Assessment + quote |
| 15-INCH MACBOOK PRO | ||
| MacBook Pro Intel 15-inch 2018–2019 | A1990 · 2018–2019 | Assessment + quote |
| MacBook Pro Intel 15-inch 2016–2017 | A1707 · 2016–2017 | Assessment + quote |
| MacBook Pro Retina 15-inch | A1398 · 2012–2015 | Assessment + quote |
| MacBook Pro Non-Retina 15-inch | A1286 · 2008–2012 | Assessment + quote |
| 16-INCH MACBOOK PRO | ||
| MacBook Pro M5 Pro / Max 16-inch | A-number TBC · 2026 | Assessment + quote |
| MacBook Pro M4 Max 16-inch | A3295 · 2024 | Assessment + quote |
| MacBook Pro M3 Max 16-inch | A2991 · 2023 | Assessment + quote |
| MacBook Pro M2 Max 16-inch | A2780 · 2023 | Assessment + quote |
| MacBook Pro M1 Max 16-inch | A2485 · 2021 | Assessment + quote |
| MacBook Pro Intel 16-inch | A2141 · 2019–2020 | Assessment + quote |
| 17-INCH MACBOOK PRO | ||
| MacBook Pro Non-Retina 17-inch | A1297 · 2008–2011 | Assessment + quote |
| Collection and return — Gauteng | Insured door-to-door via Eliz Courier | R300 |
Identify your MacBook Pro by model number
Find your model number on the bottom case or under Apple menu → About This Mac → System Report.
| Model number | Years | Chip | Screen | Key feature |
|---|---|---|---|---|
| A3293 / A3294 / A3295 | 2024 | Apple M4 / Pro / Max | 14 / 14 / 16-inch | ProMotion 120Hz · MagSafe 3 |
| A2980 / A2991 / A2992 | 2023 | Apple M3 / Pro / Max | 14 / 16 / 14-inch | ProMotion 120Hz · Space Black |
| A2338 / A2779 / A2780 | 2022–2023 | Apple M2 / Pro / Max | 13 / 14 / 16-inch | M2 13-inch has Touch Bar |
| A2338 / A2442 / A2485 | 2020–2021 | Apple M1 / Pro / Max | 13 / 14 / 16-inch | First Apple Silicon MBP |
| A2289 / A2251 / A2141 | 2019–2020 | Intel Core i5/i7/i9 | 13 / 13 / 16-inch | Scissor keyboard · Touch Bar |
| A1706 / A1707 / A1708 | 2016–2017 | Intel Core i5/i7 | 13 / 15 / 13-inch | First Touch Bar · Butterfly keyboard |
| A1989 / A1990 | 2018–2019 | Intel Core i5/i7/i9 | 13 / 15-inch | Butterfly keyboard gen 3/4 |
| A1502 / A1425 / A1398 | 2012–2015 | Intel Core i5/i7 | 13 / 13 / 15-inch | Retina · MagSafe 2 · Staingate |
| A1278 / A1286 / A1297 | 2008–2012 | Intel Core 2 Duo / i5 / i7 | 13 / 15 / 17-inch | Non-Retina · HDD/SSD upgradeable |
Which MacBook Pro do you have?
Jump to your exact model for model-specific pricing, parts, and known faults.
MacBook Pro M5
M5 · M5 Pro · M5 Max
View M5 repairs → 2024MacBook Pro M4
M4 · M4 Pro · M4 Max
View M4 repairs → 2023MacBook Pro M3
M3 · M3 Pro · M3 Max
View M3 repairs → 2022 - 2023MacBook Pro M2
M2 · M2 Pro · M2 Max
View M2 repairs → 2020 - 2021MacBook Pro M1
M1 · M1 Pro · M1 Max
View M1 repairs → Intel · 2019-2020MacBook Pro 2019-2020
13" + 16" Intel Core
View 2019-2020 repairs → Intel · Touch BarMacBook Pro 2016-2019
13" + 15" Touch Bar
View 2016-2019 repairs → Intel · RetinaMacBook Pro 2012-2015
13" + 15" Retina
View 2012-2015 repairs → Intel · Pre-RetinaMacBook Pro pre-2012
Unibody · Aluminium
View pre-2012 repairs →Three ways to get your MacBook Pro to us
Walk in, arrange Gauteng collection, or ship from anywhere in South Africa. Whichever route you choose, your repair starts with a free diagnostic and a written quote.
Drop it off at the workshop
Walk in to our Silvamonte workshop any business day. Free parking, free diagnostic on the spot. MacBook Pros are slim and easy to carry — bring it in any sleeve or backpack.
11 Swemmer Rd, Silvamonte, Johannesburg
Mon-Fri 08:00-17:30 · Sat 08:00-14:00
Door-to-door via Eliz Courier
Our local Gauteng courier partner, Eliz Courier & Messenger Services, handles insured door-to-door collection and return across Joburg, Pretoria, the East Rand, Centurion, the lot. R300 round-trip. WhatsApp us to book — usually within 24 hours.
WhatsApp to book collection →Ship via The Courier Guy
Anywhere in South Africa — Cape Town, Durban, PE, Bloem, Polokwane. We arrange a Courier Guy collection from your door, the MacBook Pro ships to us insured, gets repaired, and returns via the same courier.
WhatsApp to arrange courier →MacBook Pro trackpad repair — questions we get asked
My MacBook Pro trackpad won't click — what is the most common cause?
A swollen battery pushing up from beneath the trackpad is the most common cause. Battery replacement resolves trackpad click issues in most cases. If the trackpad itself has failed, replacement is required.
What is Force Touch and can it be repaired?
Force Touch is Apple's haptic feedback trackpad system used on 2015-onwards MacBook Pros. Instead of a physical hinge, it uses a Taptic Engine to simulate click feedback. A failed Taptic Engine requires trackpad replacement.
Can trackpad repair affect the keyboard?
On M-series and Intel models with integrated topcases, trackpad and keyboard are on the same assembly. Individual trackpad replacement is possible without replacing the keyboard on most models. Free diagnostic to confirm.
How much does MacBook Pro trackpad repair cost?
Prices vary by model. Confirmed before booking. Free diagnostic first. WhatsApp 078 742 4769.
My cursor jumps erratically — is this software or hardware?
Try a fresh macOS boot first. If the issue persists across a clean boot, it is hardware — a failing trackpad sensor or liquid damage. Free diagnostic to confirm.
How long does MacBook Pro trackpad repair take?
Most trackpad replacements are same-day or next-day. WhatsApp 078 742 4769 to confirm parts availability.
Will trackpad repair affect Touch ID?
Touch ID is in the power button on M-series MacBook Pros and on the Touch Bar on Intel models — not in the trackpad. Trackpad replacement does not affect Touch ID.
My trackpad is physically cracked from a drop — can it be repaired?
Yes — a cracked or shattered trackpad glass is replaced as a complete unit. Free diagnostic to confirm no chassis warping affecting the replacement.
Does a swollen battery always affect the trackpad?
A swollen battery lifts the bottom case and pushes directly against the trackpad on most MacBook Pro models. The trackpad becomes hard or impossible to click. Battery replacement almost always restores trackpad function.
What warranty does trackpad repair carry?
iAssist provides a 6-month warranty on all trackpad repairs.
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