Pricing depends on the corrosion severity we find inside, not the model. Tier 1 (minor — diagnostic clean, no visible board corrosion) is R1,000–R1,500. Tier 2 (moderate — component-level corrosion repair) is R1,800–R2,500. Tier 3 (severe — board-level microsoldering and IC replacement) is R2,500–R3,500. The free diagnostic identifies the tier and we confirm pricing in writing before any chargeable work begins.

Power it off immediately and do not turn it back on to test it. Do not charge it, do not put it in rice, do not shake it or use a hairdryer. Every hour the device stays in a wet or recently-wet state, corrosion spreads deeper into the board. Get it to us within 24 hours for the best recovery odds — WhatsApp us and we will arrange the fastest collection path.

Around 85% when the device reaches us within 24 hours of exposure. That drops to roughly 50–60% past 48 hours and continues falling the longer corrosion is left untreated. This is the one Apple Watch repair where speed genuinely changes the outcome, so we prioritise liquid damage jobs in our queue.

Rice is a myth that costs people their devices. It does nothing for moisture already sealed inside the case, and the delay while you "wait for the rice to work" is exactly when corrosion does its damage. The only effective treatment is opening the case, ultrasonically cleaning the board, and drying it under controlled conditions — which is what we do.

Honest answer: any opened Apple Watch will have reduced water resistance compared to factory new — this matches Apple's own policy. We replace the seal and cold-press reseal the case as effectively as possible. Splashes, rain, and hand washing remain fine afterward. We recommend avoiding swimming, surfing, hot tubs, and steam rooms post-repair — especially since steam and salt water are what caused most of the liquid damage we see.

We diagnose and begin treatment the same day the device arrives, because speed matters. Minor (Tier 1) cases are usually completed within 24 hours. Moderate and severe cases involving board-level work take 1–3 working days. For nationwide repairs via The Courier Guy, we strongly recommend overnight service — total turnaround is typically 2–3 working days end-to-end.

Yes — liquid damage treatment at iAssist is covered by a 6-month warranty on parts and labour. Note that liquid damage can have delayed secondary effects as residual corrosion develops; if any related fault appears within six months, we treat it at no charge. We are always upfront that liquid-damaged devices carry slightly higher long-term risk than undamaged ones, regardless of repair quality.

Yes — we work with The Courier Guy for fully insured nationwide collection and delivery. For liquid damage specifically, choose overnight every time — the small extra cost is nothing compared to the difference in recovery rate. After we send a quote, the courier collects from your door, we diagnose and treat the same day it arrives, and the courier returns your repaired Watch.