Pricing depends on your model. Series 1/2/3 is R750. Series 4/5 is R950. SE/SE 2 is R1,000. Series 6 is R1,100. Series 7/8/9 is R1,200. Series 10 and SE 3 are R1,300. Series 11 is R1,400. Apple Watch Ultra (all generations) is R1,500. We confirm exact pricing in writing after your free diagnostic. If the issue turns out to be the battery rather than the charging system, pricing redirects accordingly.

Both faults can produce identical symptoms, so the only reliable answer is component-level diagnosis. Quick rule of thumb: if your battery health was already low (under 80%) before charging stopped, it's more likely battery. If charging stopped suddenly on a Watch with healthy battery history, it's more likely the charging system. We test both before quoting.

The wireless charging coil receives power via inductive coupling — your Watch coil and the puck coil need to align. If alignment becomes finicky, the alignment magnets are weakening, the coil has partially shorted, or the case has shifted very slightly out of spec (typically post-drop). All three are repairable. The quickest fix is a coil swap — we'll diagnose to confirm.

The most common cause is moisture ingress over time. The charging coil sits on the back glass, which is exposed to sweat constantly. Even with intact seals, micro-leaks accumulate over years. Once the coil flex sees corrosion, the impedance changes and charging becomes inefficient or stops entirely.

Honest answer: any opened Apple Watch will have reduced water resistance compared to factory new. After charging coil repair we use professional cold-press adhesive equipment to reseal the watch as effectively as possible. Splashes, rain, and hand washing remain fine. We recommend avoiding swimming, surfing, hot tubs, and steam rooms post-repair.

Most charging coil repairs are completed within 24–48 hours. Component-level work on the charging IC can take 1–3 working days. For nationwide repairs via The Courier Guy, total turnaround is 2–3 working days door-to-door on overnight service, 5–7 working days on standard.

Genuine Apple-certified MFi pucks are safe. Cheap unbranded pucks can output incorrect voltage or frequency, which over time stresses the charging IC. If your charging system failed soon after switching to a non-certified puck, the puck is the prime suspect. Replace the puck with a certified one before assuming the Watch is faulty — sometimes that alone solves the problem.

Yes — all Apple Watch charging coil repairs at iAssist are covered by a 6-month warranty on parts and labour. If the same fault recurs, or if a new charging-system fault appears within six months, we fix it at no charge.

Yes — we work with The Courier Guy for fully insured nationwide collection and delivery. After we send you a fixed-price quote, The Courier Guy collects from your door and delivers it back once repaired. Total turnaround is 2–3 working days for overnight, 5–7 working days for standard.