PS4 HDMI Port Repair Johannesburg
The PS4 powers on, the light pulses blue, and the TV says "no signal". After years of cables being pulled, consoles being moved with the HDMI still plugged in, and the odd power surge, the HDMI port is the most common PS4 repair we do. Sometimes it's the HDMI chip behind the port instead. We check both under the microscope, replace only the part that's failed, and test the console on our TV before it goes back to you.
Silvamonte, Johannesburg & nationwide. PS4 original, PS4 Slim and PS4 Pro.
4.9★170 Google reviews
FreeDiagnostic · no bench fee
6-monthWarranty
R300Gauteng collection
SA-wideCourier Guy
Step 1
Which PS4 do you have?
Tap your PS4 to see how its HDMI port usually fails and what it costs to fix.
Not sure which PS4 you have? Check the sticker
Look at the sticker on the back of the console — the model number starts with CUH-.
Step 2
What's wrong with your PS4?
Tap the symptom — we'll explain the usual cause and the starting price.
PS4 HDMI repair prices
Starting prices — your exact price is confirmed in writing after the free diagnostic, before any work begins. No bench fee if you decline.
PS4 (original)
HDMI port replacementfrom R1,200
HDMI chip replacementFree quote
PS4 Slim
HDMI port replacementfrom R1,200
HDMI chip replacementfrom R1,500
PS4 Pro
HDMI port replacementfrom R1,400
HDMI chip replacementfrom R1,800
Not an HDMI fault? See all PS4 repairs — blue light, overheating, power supply, hard drive and more.
PS4 HDMI repair by model
PS4 original (CUH-1000, 1100 & 1200)
HDMI port soldered to the motherboard · the oldest PS4s
The original PS4 is now ten years old or more, and many have had their HDMI cable pulled out at an angle hundreds of times. The port is soldered straight to the motherboard, so every knock strains its joints until the picture starts dropping out or disappears. Replacing the port means stripping the console down to the board, which is also a good time for a clean and fresh thermal paste. If the port is fine, the HDMI chip behind it is quoted after a free diagnostic.
Most common faults:
- No signal after the console was moved or knocked
- Picture cuts out when the cable is touched
- Bent or pushed-in pins
- No picture after a surge (HDMI chip)
↓ See PS4 original prices
PS4 Slim (CUH-2000, 2100 & 2200)
HDMI port and HDMI chip on the motherboard · the PS4 we repair most
The Slim is light and easy to carry between rooms, so it's the PS4 whose HDMI port takes the most abuse. A cable left plugged in while the console is picked up levers the port off the board. The Slim's HDMI chip is also a known weak point after power surges, so a console with a perfect-looking port can still give no picture. We test both and fix only the one that's failed.
Most common faults:
- Port damaged by moving the console with the cable in
- Loose plug that only works at an angle
- HDMI chip failure after load shedding or a storm
↓ See PS4 Slim prices
PS4 Pro (CUH-7000, 7100 & 7200)
4K HDMI output · its own port and HDMI chip
The Pro outputs 4K and HDR, so it uses a different HDMI port and chip from the other PS4s, which is why its repairs cost a little more. Faults often start with flickering or black screens at 4K before the picture disappears completely. Try a new high-speed HDMI cable first, because 4K needs a better cable than older games did. If that doesn't fix it, the port or chip needs replacing.
Most common faults:
- Flicker or black screens at 4K
- No signal after a knock
- HDMI chip failure after a surge
↓ See PS4 Pro prices
PS4 HDMI faults — and what each one usually means
No signal, light pulsing blue
Rule out the simple things first: another HDMI cable, another TV input, and another TV if you have one. Then try safe mode: switch the console off, hold the power button until the second beep (about 7 seconds), connect the controller with a USB cable and choose Change Resolution. If you get a picture, it was a video setting, not hardware.
If there's still nothing, the HDMI port or the HDMI chip has usually failed. A pulsing blue light with no picture can also be the power supply or hard drive — see our PS4 blue light guide. We test everything before quoting. HDMI port from R1,200 (Pro R1,400).
Get a quote for this on WhatsApp →
Picture flickers, goes black for a second, or the sound cuts out
Short black-outs, sparkles on screen or sound dropping out usually mean a cracked solder joint or a worn pin that only just makes contact. It often gets worse when the cable is touched or the console warms up. Try a new HDMI cable first. If that doesn't help, the port needs replacing before it fails completely. HDMI port from R1,200 (Pro R1,400).
Get a quote for this on WhatsApp →
The HDMI cable feels loose or only works at an angle
A plug that wobbles, falls out or only works in one position means the port's metal shell or its solder joints have come loose from the board. Don't keep forcing it — pressing on a loose port can short neighbouring pins and damage the HDMI chip too, turning a port repair into a bigger one. HDMI port from R1,200 (Pro R1,400).
Get a quote for this on WhatsApp →
Bent, broken or burnt HDMI port
Shine a torch into the port. If the centre tongue is bent, cracked or pushed back, or there are dark marks around the pins, the port is physically damaged and has to be replaced. Burn marks can mean the HDMI chip took a hit as well, so we always test it after fitting the new port. HDMI port from R1,200 (Pro R1,400) · HDMI chip from R1,500 if it's also damaged.
Get a quote for this on WhatsApp →
No picture after a power surge, but the port looks perfect
Behind the port is the HDMI chip, which turns the console's video into an HDMI signal. It's sensitive to surges from load shedding, lightning and faulty TV or soundbar connections, and it can fail while the port looks brand new. Replacing it is micro-soldering work done under the microscope. HDMI chip from R1,500 (Slim) or R1,800 (Pro) · original PS4 quoted after a free diagnostic.
Get a quote for this on WhatsApp →
Not working after an HDMI repair somewhere else
We regularly see PS4s where a previous HDMI repair has failed: lifted pads, missing tiny parts next to the port, or a poor-quality port. Many can still be rescued by rebuilding the damaged pads and fitting a proper port, but it takes longer than a normal repair. Bring it in for a free diagnostic and we'll tell you honestly whether it can be saved and what it will cost.
Get a quote for this on WhatsApp →
Before you bring your PS4 in
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Try safe mode and another cable first. Hold power until the second beep and choose Change Resolution.
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Stop pushing the plug in. Forcing a loose cable can damage the HDMI chip as well as the port.
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Bring the HDMI cable you use so we can test it too.
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Your games and saves stay on the console. An HDMI repair doesn't touch the hard drive.
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Tell us if it happened after a power surge — that points us towards the HDMI chip.
Not sure what's wrong? Send us a photo.
A photo into the HDMI port with a torch, plus the CUH- number from the sticker, is usually enough for us to tell you on WhatsApp whether it's the port.
How a PS4 HDMI repair works at iAssist
1. Free diagnostic
We test the HDMI output on our own TV and cable, inspect the port and the HDMI chip under the microscope, and check for other faults while the console is open.
2. Written quote
You get the fault and the price in writing on WhatsApp. Nothing is opened up for repair until you say yes. Decline and you pay nothing.
3. Component-level repair
We replace the failed port, chip or module under a microscope rather than swapping the whole motherboard — which is why it costs a fraction of a new console.
4. Tested on our TV before hand-over
Every repaired PS4 runs a game on our test TV, and the plug is wiggled to check the new port holds, before it goes back to you with a 6-month parts-and-labour warranty.
Three ways to get your PS4 to us
Walk in, arrange Gauteng collection, or ship from anywhere in South Africa. Every repair starts with a free diagnostic and a written quote.
In person
Drop it off at the workshop
Bring your PS4 in to our Silvamonte workshop any business day — the console, plus the HDMI cable you use. We log the fault with you at the counter and the diagnostic is free.
Shop 4, Silvercrest Centre
11 Swemmer Rd, Silvamonte, Johannesburg
Mon–Fri 09:00–17:00 · Sat 09:00–13:00
Gauteng · R300
Door-to-door via Eliz Courier
Eliz Courier & Messenger Services collects your PS4 and brings it back once it's fixed — Joburg, Pretoria, Centurion, the East and West Rand. R300 round trip. Pack it in its original box if you still have it, or wrap it well in a towel.
WhatsApp to book collection →
Nationwide
Ship via The Courier Guy
Anywhere in South Africa — Cape Town, Durban, Gqeberha, Bloemfontein, Polokwane. We arrange The Courier Guy collection from your door, your PS4 travels to us insured, gets repaired and tested, and comes back the same way.
WhatsApp to arrange courier →
More PlayStation repairs
Common questions
PS4 HDMI port repair — frequently asked questions
How much does a PS4 HDMI port repair cost?
HDMI port replacement starts from R1,200 on the PS4 original and PS4 Slim, and from R1,400 on the PS4 Pro. If the HDMI chip has failed, it starts from R1,500 on the Slim and R1,800 on the Pro; the original PS4 is quoted after a free diagnostic. You get the exact price in writing before any work starts.
My PS4 has a blue light but no picture. Is it the HDMI port?
Often, yes. Try another cable, another TV input and safe mode first. If there's still no picture, the HDMI port or chip is the most likely cause, although the power supply or hard drive can cause the same symptom. We diagnose it for free.
How do I know if it's the port or the HDMI chip?
A port fault usually follows physical damage: the console was moved with the cable in, the plug feels loose, or the pins look bent. A chip fault usually follows a power surge, and the port looks perfect. We check both under the microscope before quoting.
Why does the PS4 Pro HDMI repair cost more?
The Pro outputs 4K and HDR, so it uses a different, more expensive HDMI port and chip from the original PS4 and the Slim.
Can a damaged HDMI cable cause this?
Yes. A cable with a bent plug or broken wires can cause flicker or no signal, and a bent plug can damage the port. Always try another cable first, and bring yours in so we can check it.
Will I lose my games and saves?
No. An HDMI repair doesn't touch the hard drive, so your games, saves and settings stay exactly as they are.
Is it worth repairing an old PS4?
Usually, yes. An HDMI repair costs a fraction of a replacement console, and you keep your games and saves. If the console has other problems that make the repair not worth it, we'll tell you before you spend anything.
How long does a PS4 HDMI repair take?
Most PS4 repairs are done within 3–5 working days after you approve the quote, including a test on our TV with a game running. HDMI chip repairs and rescues of previous repairs can take longer, and we'll tell you upfront.
Is there a warranty on PS4 HDMI repairs?
Yes. Every PS4 HDMI repair carries a 6-month warranty on parts and labour.
Can you collect my PS4?
Yes. We collect and deliver across Gauteng for a flat R300 round trip via Eliz Courier, and arrange insured shipping with The Courier Guy anywhere else in South Africa. You can also drop it off at Shop 4, Silvercrest Centre, 11 Swemmer Rd, Silvamonte.
PS4 fault? Book a free assessment.
6-month warranty on all repairs · Written quote before any work begins · Collection & delivery across Gauteng (R300)
iAssist Repair — Shop 4, Silvercrest Centre, 11 Swemmer Rd, Silvamonte, Johannesburg
← All PS4 repairs
