The model number is printed in small text on the back of the device. The iPad 11th gen (2025) uses model numbers A3354 / A3355 / A3356. Go to Settings — General — About — Model Number. Tapping the model number toggles between the marketing name and the technical identifier. Having your model number ready means we can give you an accurate quote immediately.

Non-laminated — the glass sits separately over the LCD panel, which means glass-only refurbishment is straightforward using our OCA lamination machine. The original Apple LCD stays intact.

Yes. iAssist has a professional OCA lamination machine and bubble removal machine. We remove the broken glass and fit new OEM-grade glass, keeping your original Apple LCD panel intact. If the touch layer has also been damaged, touch replacement is available separately at a higher price but still preserves your original display. Important: very badly shattered glass can sometimes damage the touch during removal — we assess after glass removal and advise you before any extra work. Your LCD panel is never at risk. Takes 3-5 days for the adhesive to cure properly.

Yes — iPad 11th gen (2025) supports Apple Pencil Pro · Apple Pencil USB-C. We use OEM-specification digitizer glass for all screen repairs to ensure full Pencil compatibility is preserved — pressure sensitivity, tilt, palm rejection, and hover where supported.

In the top/side power button — no Home button on this model. A failed side button affects both power control and fingerprint authentication. Replacement restores both functions.

No — iPad 11th gen (2025) uses Top button Touch ID. Face ID was not available on this model.

The iPad 11th gen (2025) uses a USB-C (soldered) port. The port is soldered to the logic board. Micro-soldering repairs damaged pins or replaces the full port socket — data is preserved and no board replacement needed. Typical cost: R1,000 – R1,500 (micro-soldering).

Screen and battery replacements are typically done within 24-48 hours. Glass-only refurbishment takes 3-5 days for the OCA adhesive to cure. Port micro-soldering takes 24-48 hours. Logic board and liquid damage repairs take 2-4 business days. All turnaround times confirmed at booking.

In most cases yes. The iPad 11th gen (2025) (2025) uses the Apple A16 Bionic — a very capable current-generation chip. Battery replacement at Assessment + quote and screen repairs cost a fraction of a new device. For complex logic board faults we give an honest free diagnostic assessment before recommending any repair — we only suggest repair when it genuinely makes financial sense.

Yes — door-to-door collection and return across Gauteng for R300 via Eliz Courier, fully insured. Outside Gauteng we use The Courier Guy for insured nationwide shipping. WhatsApp 078 742 4769 to arrange.