In most cases yes. If the storage drive itself is undamaged — which is often the case when the logic board or PSU has failed — we connect the drive to specialist equipment and extract your files. On T2-encrypted models (2018) and Apple Silicon models (M1/M2/M4), we restore the logic board first. We always attempt data recovery before repair work begins.

Most likely yes. A failure to boot is usually caused by corrupted macOS, a failing drive, or a filesystem error — not the loss of your actual data. The data physically remains on the drive in most cases. We diagnose the exact fault and advise on recovery before any work begins.

T2 chip recovery requires restoring the original logic board to a working state, as the encryption keys are tied to the specific T2 chip. We perform board restoration first, then access and clone the data. If the original board cannot be restored, the data may not be recoverable — we advise you of this clearly before committing to recovery work.

A clicking drive indicates imminent mechanical failure. Stop using it immediately. Every further operation reduces the amount of recoverable data. Bring it in urgently — we attempt recovery from clicking drives using controlled cloning techniques that minimise further damage to the media.

Data recovery ranges from R900 to R2,800 depending on the fault and model. A software-level filesystem repair on an intact drive is at the lower end. Hardware-fault recovery from a clicking drive or liquid-damaged board is at the higher end. We confirm exact cost after the free diagnostic.

Yes — always. We never start a repair that could compromise data without first securing the data or getting your explicit confirmation that data is not required. Data recovery is performed before any repair work begins.

M-series Mac mini data recovery requires logic board restoration — the SSD is integrated into the Apple Silicon package and cannot be read independently. We restore the board to a bootable state, then clone the data. Once data is secured, we proceed with any further repair work you need.

Yes — R300 door-to-door collection across Gauteng. If liquid damage is involved, keep the machine off until our courier arrives. WhatsApp us on 078 742 4769.

Formatting erases the file index but the underlying data often remains on the drive until overwritten. Recovery success depends on how much has been written since formatting. If you formatted and immediately realised the mistake — stop using the drive now and bring it in. The less written after formatting, the better the recovery rate.

On Intel Mac minis without T2 (2012, 2014), the drive can often be connected to external recovery equipment independently — high recovery success rate. On T2-equipped 2018 models, board restoration is required first since the storage is encrypted by the T2 chip. On M-series models, storage is integrated into the Apple Silicon — board restoration is the only path.