The model number is printed in small text on the back of the device. The iPad 5th gen (2017) uses model numbers A1822 / A1823. Go to Settings — General — About — Model Number. Tapping the model number toggles between the marketing name and the technical identifier. Having your model number ready means we can give you an accurate quote immediately.

Non-laminated — the glass sits separately over the LCD panel, which means glass-only refurbishment is straightforward using our OCA lamination machine. The original Apple LCD stays intact.

Yes. iAssist has a professional OCA lamination machine and bubble removal machine. We remove the broken glass and fit new OEM-grade glass, keeping your original Apple LCD panel intact. If the touch layer has also been damaged, touch replacement is available separately at a higher price but still preserves your original display. Important: very badly shattered glass can sometimes damage the touch during removal — we assess after glass removal and advise you before any extra work. Your LCD panel is never at risk. Takes 3-5 days for the adhesive to cure properly.

Yes — iPad 5th gen (2017) supports Apple Pencil 1st generation. We use OEM-specification digitizer glass for all screen repairs to ensure full Pencil compatibility is preserved — pressure sensitivity, tilt, palm rejection, and hover where supported.

In the Home button at the bottom of the device. Touch ID is cryptographically paired to the Secure Enclave — a replacement Home button will click but fingerprint recognition will not function. We explain this before any Home button repair.

No — iPad 5th gen (2017) uses Home button Touch ID. Face ID was not available on this model.

The iPad 5th gen (2017) uses a Lightning port. The port is soldered to the logic board. Micro-soldering repairs damaged pins or replaces the full port socket — data is preserved and no board replacement needed. Typical cost: R900 – R1,200 (micro-soldering).

Screen and battery replacements are typically done within 24-48 hours. Glass-only refurbishment takes 3-5 days for the OCA adhesive to cure. Port micro-soldering takes 24-48 hours. Logic board and liquid damage repairs take 2-4 business days. All turnaround times confirmed at booking.

In most cases yes. The iPad 5th gen (2017) (2017) uses the Apple A9 — still capable for everyday tasks. Battery replacement at R850 and screen repairs cost a fraction of a new device. For complex logic board faults we give an honest free diagnostic assessment before recommending any repair — we only suggest repair when it genuinely makes financial sense.

Yes — door-to-door collection and return across Gauteng for R300 via Eliz Courier, fully insured. Outside Gauteng we use The Courier Guy for insured nationwide shipping. WhatsApp 078 742 4769 to arrange.